HolloShoe Return Policy

At HolloShoe, your satisfaction is our top priority. If you’re not fully satisfied with your purchase, we offer a straightforward 30-day return window. Please note that return shipping costs are the customer's responsibility.

Return Eligibility:

• Items must be unworn, unused, and in original condition.
• Returns must include all original tags, packaging, and accessories.

How to Initiate a Return or Exchange:

Contact our Customer Service team by:

• Using the on-screen chat on our website, or
• Email us at hollomenstyle@gmail.com with your order number, the item(s) you wish to return or exchange, and the reason for your request.

Return Process & Refunds:

• Once your return is approved, you will receive instructions on how to return the item(s).
• After inspection, your refund will be processed to your original payment method within five business days.

Exchanges:

To exchange an item, follow the return process and place a new order for the desired item.